poa Privacy Policy
This page describes what we collect when you use poa and how we keep that data protected. We at poa collect personal information only when you create an account, verify your identity, or make a deposit. We use this information to operate our platform, process payments, comply with law, and prevent fraud. We do not sell your data to third parties, and we do not use it for marketing purposes outside poa.
We understand that privacy is important to our users. We have designed our data handling to be transparent and minimal. We collect only what we need to verify your identity, process your payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and fulfill our legal obligations. We store your data on secure servers and limit access to employees who need it to do their jobs.
Our servers may be located outside your jurisdiction. If you access poa from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be processed in a different country. By using poa, you consent to this transfer. We apply the same data-protection standards regardless of server location.
What data we collect on poa
We collect your email address and password when you create an account. We use these to authenticate you and send account notifications. We collect your name, date of birth, and national ID number during our know-your-customer (KYC) process. We verify this information against government records to confirm your identity and age.
We collect your address during KYC. We use this to verify your location and comply with jurisdiction-restricted regulations. We collect phone number if you provide it. We use phone for two-factor authentication and account recovery.
When you deposit or withdraw, we collect payment method details. For DANA, e-wallet, mobile banking, and local payment, we store your wallet identifier. For bank transfers, we store your account number and bank code. We use this information to process transactions and match withdrawals to the correct account.
We collect IP address and browser details automatically. We use this to detect fraud, unusual login patterns, and potential security breaches. We may block login attempts from suspicious IP addresses and notify you via email.
We collect game activity data—spin outcomes, tournament participation, and account balance changes. We use this data to calculate leaderboard positions, generate account statements, and detect cheating. We keep this data for at least 12 months for audit and dispute resolution.
How we use your data on poa
We use your data to verify your identity and prevent fraud. We cross-check your ID, address, and date of birth against government records and third-party verification services. If we detect inconsistencies, we may freeze your account pending clarification.
We use your payment method to process deposits and withdrawals. We do not share your bank details with third parties except as required to complete the transaction. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank networks) receive only what they need to process your transaction.
We use your email and phone to send account notifications, tournament updates, and withdrawal confirmations. We do not send unsolicited marketing emails. If you no longer want transaction notifications, you can disable them in your account settings, but we will still send critical security alerts.
We use your game activity data to calculate your tournament rank, generate your account statement, and detect cheating. We analyze patterns of behavior to identify potential fraud—for example, sudden large wins followed by immediate withdrawal requests may trigger review.
We use your IP address and browser data to detect unauthorized access. If your account is accessed from a new device or location, we may require re-authentication. This protects your account even if your password is compromised.
Our poa data retention and third-party processors
We retain your personal data for as long as your account exists, plus 12 months after closure. We retain transaction records for seven years to comply with tax and anti-money-laundering regulations. We retain game activity data for 12 months to resolve disputes and calculate player statistics.
After 12 months post-closure, we delete personal information (name, ID, address, phone) but retain anonymized transaction records for regulatory compliance. We do not reconstruct personal data from anonymized records, and we do not use anonymized data for marketing.
We at poa keep your data only as long as necessary and delete it securely once its purpose is fulfilled.
We use third-party processors to handle certain functions. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet networks) receive transaction details to process your deposits and withdrawals. ID-verification services receive your government ID and address to confirm your identity. Email service providers receive your email address to send notifications. We have data-processing agreements with all third parties that require them to protect your data and use it only for the services we contract.
Our servers are hosted by a third-party data centre. Your data is encrypted in transit and at rest. We do not share server access with any third party except our technical team.
We may disclose your data if required by law—for example, if a government agency requests it via proper legal process. We will notify you of such requests unless law prohibits it. We do not voluntarily share data with government agencies or law enforcement without a valid legal order.
Your rights and cookies on poa
You have the right to access your data. You can download your account statement and transaction history from your account dashboard on poa at any time. You have the right to correct inaccurate data. If your address or name has changed, update it in your account settings.
You have the right to delete your data, subject to legal retention requirements. If you close your account and request deletion, we delete personal information after the retention periods above. We retain anonymized transaction records as required by law.
We use cookies to remember your login session and preferences. We use essential cookies (required for security and function) and analytics cookies (to understand how users navigate poa). We do not use marketing cookies. You can disable non-essential cookies in your browser settings without affecting core functionality.
If you have questions about your data or this policy, contact our support team through the help section on poa. We respond in English and Indonesian during business hours. If you believe we have misused your data, you may lodge a complaint with your local data-protection authority.
We update this policy as our practices evolve. We notify you of material changes via email. Your continued use of poa after notification constitutes acceptance of the updated policy.